Refund policy

Refund & Return Policy
At Dropexo, we want you to be happy with your purchase. Since our products are made on demand, returns and exchanges are accepted only in cases of damaged, defective, or incorrect products.
Please inspect your order as soon as you receive it. If the product is damaged, defective, or you received the wrong item, contact us within 7 days of delivery.
Please send:
: Your order number
: Clear photos/videos of the product
: A brief description of the issue
If your claim is approved, we will arrange a replacement or refund, depending on the situation.

Wrong or Incorrect Product
If you receive a product different from what you ordered, contact us within 7 days of delivery. After verification, we will provide an appropriate resolution.

Change of Mind
As our products are printed specifically after an order is placed, we generally do not accept returns or exchanges due to change of mind, wrong size selection, or personal preference.
Please check our size chart carefully before placing your order.

Return Shipping
If the return is approved because the product is defective, damaged, or incorrect, we will provide instructions for the return. Do not send any product back without contacting us first.

Refunds
Once the returned product/claim has been reviewed and approved, eligible refunds will be processed to the original payment method. Processing time may vary depending on your payment provider.

Contact Us
For any return or refund questions, contact us:

dropexovibe@gmail.com